Terms of Service

1. Acceptance of Terms

By accessing and using the Megacore website (www.megacorepilates.com), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Company Information

Megacore is a leading manufacturer of premium Pilates equipment with the following details:

• Factory Address: Block A, No. 180 Huashui Road, Tianhe District, Guangzhou, China
• European Office: CRT. VILLENA KM 0 30510 YECLA, MURCIA, SPAIN
• Email: info@megacore.cc

3. Products and Services

Megacore manufactures and sells:

• Commercial Pilates reformers
• Home Pilates reformers
• Pilates studio equipment packages
• OEM/ODM custom branded equipment
• Pilates accessories and replacement parts

All product specifications, pricing, and availability are subject to change without notice.

4. Pricing and Quotes

Prices displayed on our website are indicative and may vary based on order quantity, customization requirements, shipping destination, and current market conditions. All orders require a formal quote and purchase agreement.

• Quotes are valid for 30 days unless otherwise specified
• Prices exclude shipping, customs duties, and local taxes unless stated otherwise
• Payment terms are specified in the purchase agreement

5. Orders and Payment

Orders are confirmed upon receipt of deposit or full payment as specified in the purchase agreement. We accept various payment methods including wire transfer, letter of credit, and secure online payments.

• Production begins after payment confirmation
• Cancellation policies are specified in individual purchase agreements
• Refund policies vary based on order status and customization level

6. Shipping and Delivery

We offer global shipping to most countries. Shipping terms, costs, and delivery times are specified in each quote and purchase agreement.

• Delivery times are estimates and may vary due to customs, weather, or other factors
• Customers are responsible for customs clearance and import duties in their country
• Risk of loss transfers upon delivery to the carrier

7. Warranty

Megacore provides a 5-year warranty on structural frames and a 2-year warranty on moving parts and upholstery under normal use conditions.

• Warranty covers manufacturing defects only
• Warranty does not cover damage from misuse, accidents, or unauthorized modifications
• Warranty claims require proof of purchase and may require inspection
• Replacement parts are provided free of charge during warranty period

8. Intellectual Property

All content on this website, including text, images, logos, and product designs, is the property of Megacore and protected by copyright and trademark laws. Unauthorized use, reproduction, or distribution is prohibited.

9. Limitation of Liability

Megacore shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our products or services. Our total liability shall not exceed the purchase price of the specific product in question.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the People's Republic of China. Any disputes shall be resolved through good faith negotiation or, if necessary, through the courts of Guangzhou, China.

11. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Continued use of our services constitutes acceptance of the updated terms.

12. Contact Information

For questions about these Terms of Service, please contact us:

Email: info@megacore.cc